Return Policy

At ARCANOMI, customer satisfaction is our priority. We are committed to providing high-quality products and a smooth shopping experience.

Returns & Exchanges

If your order arrives with a defect, damage, or if you receive the wrong item, you may request a refund or exchange within 3 days of receiving your order.

To be eligible, the item must:

Be unused and in its original condition.
Be returned with its original packaging.
Include proof of purchase or order information.

Wrong or Incorrect Item

If you receive an item different from the one you ordered, please contact our support team within 3 days of delivery. We will arrange a replacement or issue a refund at no additional cost.

Damaged or Defective Products

If your product arrives damaged or has a manufacturing defect, please contact us as soon as possible with photos of the issue. After verification, we will offer a replacement or a full refund.

Non-Returnable Situations

We cannot accept returns or exchanges if:

The product has been used, washed, or damaged after delivery.
The return request is made after the allowed return period.
The product is returned without its original packaging.

Refund Process

Once your request has been reviewed and approved, your refund will be processed using the original payment method whenever possible. Refund processing times may vary depending on your payment provider.

If you have any questions regarding your order, refund, or exchange request, please contact our customer support team. We are always happy to help and ensure you have the best possible experience with ARCANOMI.

ARCANOMI™ – Premium Fashion. Exceptional Service. 🖤